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The Dojo - your account
Where your licenses, activation keys, installer download, billing, trials, and referral earnings live.
Last updated 2026-08-25
The Dojo at app.ticksensei.com is your account portal. Everything that is not inside NinjaTrader happens here.
Signing in
Sign in with the email you used at checkout. There is no separate password to remember for TickSensei: authentication is handled by our identity provider, and you verify by email.
If you cannot get in, it is almost always a different email than the one used at checkout. Check the receipt.
Your licenses
The dashboard lists every license on your account:
| Column | Meaning |
|---|---|
| Product | The product id, such as riskguardian or belt-blue. |
| Plan | Trial, monthly, annual, or lifetime. |
| Status | active, trialing, expired, or revoked. |
| Machines | How many machines this license is bound to, out of your allowance. |
| Renews | The next renewal date, or lifetime. |
| Activation key | Masked. Click Show to reveal, then copy it. |
Getting your activation key
Click Show on the product row, then copy the key and paste it into that product’s activation dialog in NinjaTrader. See Getting started for the activation walkthrough.
A belt key activates every product in the belt at once.
Machine binding
Activating binds a license to a machine fingerprint. Your plan sets how many machines you may bind at a time, shown as machines / maxMachines. If you have replaced a PC and hit the limit, email support and we will unbind the old one.
The installer
Download installer gives you the single installer that carries every product. It is the same file for everyone; your key decides what unlocks. It is always the current version, so use this link if the auto-updater ever falls behind.
Trials
Every product and belt starts with a 7-day trial, card required. You add a card at checkout, the trial runs for seven days, and it rolls into the paid plan automatically unless you cancel. Cancel any time during the trial and you are not charged.
Trials give you the full product. Nothing is held back.
Billing
Manage billing opens the Stripe customer portal, where you can:
- Update the card on file
- Switch between monthly and annual
- Cancel a subscription
- Download invoices and receipts
Cancelling stops the renewal; the license stays active until the end of the paid period, then moves to expired. Your settings, presets, and rulesets stay on your machine.
Refunds are covered in the refund policy.
The license agreement
The first time you activate a product, you have to accept the license agreement once for the account. If an add-on sends you to /accept, that is what it wants. Read it, accept it, and every future activation on the account goes straight through.
Referrals and the affiliate program
Every customer has a referral code, shown on the dashboard. Share the link and referred purchases credit to you.
The full affiliate program is invite and application based. Once approved, you get:
- Your affiliate link, plus the option to set a custom vanity code (3 to 32 characters, letters, numbers, hyphen, or underscore).
- A commission rate that starts at 10% and rises with volume: 15% at 10 approved referrals, 20% at 25. Your current rate and progress to the next tier are shown on the dashboard.
- Earnings tracking: Pending, Available, and lifetime paid. Commissions sit in a 30-day hold covering the refund window, then move to Available.
- A payout profile: PayPal or Wise, with the recipient email, name, country, and currency.
- A W-9 form, required before we can pay out. It is filled in and submitted in the Dojo; your taxpayer ID is encrypted at rest and masked to the last four digits afterward.
Apply from the affiliates page. Applications are reviewed by hand and you get an email when approved.
Troubleshooting
“No licenses yet” but I paid. Checkout and license creation are near-instant but not atomic. Give it a minute and refresh. If it persists, email support with your Stripe receipt.
My key does not work. Check the license status is active and that you are pasting it into the matching product. See the activation troubleshooting notes.
I want to move to a different machine. Email support to unbind the old one if you are at your machine limit.
Wrong email at checkout. Email support and we will move the license to the right account.
Related
- Getting started: install and activate
- Pricing: plans, belts, and what is in each
Estimates and tooling only. Your prop firm's published rules are always authoritative, and nothing here is financial advice. Questions? support@ticksensei.com